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Consulting Services

Helping Restaurants Build, Grow, and Thrive

Christopher Thomas Consulting Solutions partners with independent restaurants, hospitality groups, and multi-unit organizations to solve operational challenges, improve profitability, and build sustainable businesses.

Whether you're launching a new concept, struggling with operations, expanding to multiple locations, or preparing your business for sale, we provide practical solutions backed by decades of real-world restaurant leadership.

From concept to execution, we're your strategic partner.

Restaurant Operations Consulting

Strong operations are the foundation of every successful restaurant.

We evaluate every aspect of your business—from labor costs and food costs to guest experience and operational efficiency—to identify opportunities that improve profitability and long-term growth.

Services include:

  • Operational assessments

  • Profitability analysis

  • Labor optimization

  • Cost control strategies

  • SOP development

  • Performance metrics (KPIs)

  • Multi-unit operational support

Concept Development

Whether you're opening your first restaurant or creating your next brand, we help transform ideas into successful concepts.

Our concept development services include:

  • Brand positioning

  • Restaurant concept creation

  • Business planning

  • Kitchen workflow

  • Service model development

  • Bar concept design

  • Guest experience strategy

Menu Development

Your menu should be both profitable and memorable.

We work alongside chefs and operators to develop menus that balance creativity, operational efficiency, and profitability.

Services include:

  • Food menu development

  • Beverage & cocktail program development

  • Wine program consulting

  • Recipe costing

  • Menu engineering

  • Seasonal menu planning

Human Resources

Finding and keeping exceptional hospitality professionals has never been more important.

We provide:

  • Executive recruiting

  • Management recruiting

  • Hourly staffing strategies

  • Interview development

  • Employee onboarding

  • Employee handbook development

  • HR compliance guidance

  • Performance management systems

Training & Development

Great restaurants are built by great teams.

We create customized training systems that improve consistency, accountability, and guest satisfaction.

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Front of House (FOH)

  • Guest service standards

  • Fine dining service

  • Upselling techniques

  • Bartender training

  • Server training

  • Leadership development

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Back of House (BOH)

  • Kitchen operations

  • Line efficiency

  • Food preparation standards

  • Kitchen management

  • Inventory procedures

  • Recipe execution

Leadership Development

  • Manager training

  • Coaching systems

  • Accountability programs

  • Performance evaluations

  • Team communication

Extended Services

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1

Food Safety & Quality Assurance

Protect your guests and your reputation.

We help restaurants establish systems that promote consistency, safety, and regulatory compliance.

Services include:

  • Food safety audits

  • Health inspection readiness

  • HACCP guidance

  • Sanitation procedures

  • Quality assurance programs

  • Operational compliance reviews

2

Technology Services

Technology should simplify your business—not complicate it.

We assist restaurants in selecting, implementing, and optimizing technology solutions.

Areas include:

  • Point-of-Sale (POS) systems

  • Online ordering platforms

  • Inventory management software

  • Scheduling systems

  • Payroll integrations

  • Reporting and analytics

  • Technology vendor selection

3

Marketing & Development

Restaurants don't grow by chance—they grow with strategy.

We help restaurants build brands that attract guests and increase revenue.

Services include:

  • Marketing strategy

  • Brand development

  • Social media consulting

  • Reputation management

  • Grand opening planning

  • Community engagement

  • Loyalty program development

  • Business growth strategies

Vendor Partnerships

Choosing the right vendors can significantly impact your profitability.

We connect clients with trusted third-party providers for:

  • POS systems

  • Inventory management

  • Payroll services

  • Payment processing

  • Beverage programs

  • Equipment sourcing

  • Restaurant technology

  • Operational software

Paying at the Store
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